This accessibility statement applies to www.enei.org.uk.

This website is run by enei. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels, and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA, and VoiceOver)

We’ve also made the website text as simple as possible to understand.

How accessible this website is

The website has been built by HeX Productions and has been built to WCAG 2.1 AA.

We know some parts of this website are not fully accessible:

  • Most older PDF documents are not fully accessible to screen reader software.
  • Some of our third party online forms have labelling issues.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording, or braille:

We’ll consider your request and get back to you within two business days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Find out how to contact us by visiting https://www.enei.org.uk/about-us/contact-us/.

Technical information about this website’s accessibility

enei is committed to making its website accessible in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Content that’s not within the scope of the accessibility regulations include:

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. If you would like these documents in another format, please contact us:

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

What we’re doing to improve accessibility

We will ensure web accessibility is within our training practices.

We will be constantly reviewing our accessibility and will keep automated and manual checks running throughout the year.

Third Party Systems

Our website contains third party systems. We do not have control over–and are not responsible for–the accessibility of this content, but we will endeavour to work with these parties to improve its accessibility.

  • ActiveCampaign (for newsletter subscriptions and e-mail marketing)
  • Eventbrite (for event bookings)
  • Mailchimp (for newsletter subscriptions and e-mail marketing)
  • Microsoft Teams (for delivery of online events)
  • Zoom (for sign up and delivery of online events)

All accessibility findings will be sent to our third party providers to be scheduled into their roadmap.

Preparation of this accessibility statement

This statement was prepared on Wednesday, 27 July 2022. It was last reviewed on Wednesday, 27 July 2022.

This website was last tested on Wednesday, 27 July 2022. The test was carried out by HeX Productions.

All pages and templates were tested with automated and manual testing methods.